Privacy policy

By using this site you agree to our privacy and cookie policy.

Your data will never be sold and / or provided to third parties!

Q naturals
www.qnaturals.nl
May 2018

About us

Qnaturals.nl is managed by Ramon van der Stroom, located at Haarlemmerstraat 5, 2182HA Hillegom, KVK: 66370973. Qnaturals is part of Verasan BV.

What information do we collect?

When you place an order in the webshop, have completed a contact form or make other requests, you will be asked to fill in your details. We only process the data that you provide to us yourself. This could be the following data:

• First and last name
• email address
• Phone number
• Company name
• Street and house number
• Zip code and city

For what purpose do we use the personal data?

The data is collected and stored for the following purposes:

• We use your first name, last name and e-mail address to send an answer to your questions in the online contact form, a newsletter (maximum 2x per year) or directly via an email request.
• Your first name, last name, address details, e-mail address and telephone number that you enter when placing an order are used to process and ship the order.

Being a customer at Qnaturals.nl

We only use the information you provide to execute the order.

When you are a customer with us, your data will not automatically be used for sending commercial newsletters.

We will first ask you for explicit permission before sending commercial communications to you as a customer.

Qnaturals.nl webshop

We use the information you provide to process orders as quickly and easily as possible. We will not sell and / or provide your information to third parties. Your data will only be made available to third parties if they are involved in the execution of your order.

When paying in the Qnaturals.nl webshop, you will always be referred to the website of a so-called Payment Processor for the transaction by means of a secure connection. Your payment details (credit card number, Paypal login or Ideal details) are not passed on to our servers and are therefore not stored by qnaturals.nl. The only data we store is:

• First and last name, address, zip code and city
  To deliver your order to the right person and ensure correct billing of your order
• Phone number
  If it is necessary to contact you in connection with your order, we will use your telephone number.
• email address
  With every order you will receive a confirmation and invoice by e-mail as soon as we have received your order.
• IP address
  Your IP address will be saved when you place your order to recognize payment misuse.

Security of personal data

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures, including encryption via an SSL certificate, ensure a level of security that matches the data we process.

Cookies

A cookie is a small file that is sent by our website and placed by your browser on the device with which you visit our website. The information stored in the cookie can be sent back to our website when you visit the website again. More information about cookies can be found on the website of ConsuWijzer .

Cookies are used for the best possible functioning of this website and to tailor the content of advertisements to your preferences.

Disable and delete cookies

Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how to do this.

Things you can always do:

• Automatically disable “third-party cookies” in your browser. Modern browsers (Chrome and Firefox) offer many options for this.
• Indicate in your browser settings that you do not want to be “tracked”
• You can always remove the placed cookies from your browser and you can also block them per domain.

Via the website Your Online Choices you can find more information on how to disable cookies.

Do you have any further questions about our cookies? Please do not hesitate to contact us.

Social Media

We would like to make it as easy as possible for you to share the content of our website via Social Media. This can be done by means of Social Media (share) buttons.

We have placed the buttons of the following Social Media Platforms. Read the privacy statements of the respective Social Media platforms to know how they deal with privacy.

Sharing of personal data with third parties

Qnaturals.nl will not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Qnaturals.nl remains responsible for these processing operations.

Links

On our website you can find links to external websites. By clicking on a link you go to a website outside of qnaturals.nl. These external websites may use cookies. We would like to refer to the cookie or privacy statement of the relevant website.

Retention period

We do not store your data longer than necessary for the purpose for which it was received. When you unsubscribe from our emails, your personal data will be removed from the system by the end of the relevant month at the latest.

We keep the data in our accounting and CRM system for at least 8 years, among other things to comply with all our legal obligations.

The above period applies, provided that we have further legal obligations to keep the data longer and / or to keep it available.

Rights

You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. Withdrawal of this consent does not affect the legality of our data statement based on your consent, which took place before this withdrawal.

You also have the right to inspect your personal data and the right to rectify your personal data. If you want to know which of your personal data we process, you can submit a written request for access.

If your data is incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your data.
You also have the right to erase your personal data, a right to limit the processing and a right to object to the processing. You also have the right to transfer or make your data transferable. You can also submit a written request for this.

We will process your request within 4 weeks. In writing is also understood to mean by e-mail. You can email your request to us at contact@qnaturals.nl

Changes

We reserve the right to change our privacy policy at any time. The changes take effect on the announced time of entry into force.